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Robotic Process Automation

RPA- Robotic Process Automation is a technology application governed by business logic and structured inputs aiming for automating business processes. By simulating human behavior with digital systems, it uses software robots (bots or machine software) to simplify mundane and repetitive activities.A organization may use RPA tools to set up apps, or a "robot," to collect and translate applications for things like handling orders, modifying data, triggering responses, and interacting with other automated networks. RPA situations can be as easy as submitting an automated email response or as complicated as installing thousands of bots to automate work in an ERP environment.

Why

Robotic Process Automation

  • Ability to reduce staffing cost and human error
  • Easy to implement providing no customer software and deep integration system
  • Integrate across all platforms
  • Maximum productivity by increasing the workflow
  • Increase security

Best Use Cases for RPA

Common business processes and activities

  • Quote to cash
  • Procure to pay/source to pay
  • Customer onboarding
  • Data migration and Data entry
  • Extraction data from PDFs, scanned documents
  • Generating mass emails

Marketing and Sales activities

  • Lead nurturing
  • Creating and delivering invoices
  • Updating CRM

Customer Relation Management

  • Updating user preferences and user information
  • Getting detailed billing data
  • Resolving common customer issues

Technology

  • Software installations
  • Automated testing

Finance

  • Financial planning
  • Statement reconciliation

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